The following privacy statement aims to outline in a clear and transparent manner how we may collect and use personal data, and what we do to safeguard your data from inappropriate or improper use.

If you have any questions, comments or complaints about our use of your personal data, please email [email protected].

In particular, you have specific rights to:

  • be provided with a copy of any personal data we hold about you and what we do with it;
  • ask to correct or update any data we hold that is incorrect;
  • ask us to stop processing your data.

Please direct any such request to the address above and we will see to it as soon as we can.

Ways we collect and use personal data

On this website

We use Google Analytics to monitor visits to our website in order to better understand how the website is used. As part of this system, cookies are used to identify visitors as they move around the site.

If you do not wish for you usage of the site to be tracked in this way or would prefer to not have cookies saved to your computer, please reject the cookies agreement pop-up displayed when you first visit the site and change the settings in your web browser to disable cookies.

For email lists

We operate an email list for keeping supporters up to date with the latest news about our work and also opportunities to support it through donations.

We will always ask for your express consent before adding you to our email list. There is also the option to choose which kinds of emails you would like to receive.

The email system that we use for mailings tracks opens and link clicks and we use this data to check how relevant what we send is to recipients.

You can update your email preferences or unsubscribe from future emails at any time – either using links at the bottom of the email, or by emailing [email protected].

On social media

We monitor interactions with our social media channels in order to assess our impact and reach, and attempt to understand it better.

Please be aware that whenever you use social media platforms, including via the sharing buttons on this website, your activity is more often than not publicly accessible and identifiable to you.

When you donate

We retain personal information of donors where this is given as part of our financial record-keeping, and for processing Gift Aid claims in order to maximise the value of donations where this applies.

What we do to keep your data safe

Data access is restricted only to appropriately trained staff and volunteers with a specific need to use the data. We use secure cloud services with strong passwords for all storage of personal data.

External data processors

We will not share your data beyond CHPI except with verified external suppliers where necessary for the specific purpose for which your data has been supplied. For example, emails are processed by Mailchimp for our mailing list – but only at our express direction and not for any other purpose.

Resources & Further Reading